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Baldrige National Quality Program    http://www.quality.nist.gov/
The Quest for Excellence XX Conference - Direct MP3 downloads available now.
April 22-25, 2008  Washington, DC

To purchase downloads: click the arrow next to "CD and price" and then select "MP3 download" enter an amount (1) in the check box. Proceed through the check out process. A confirmation email will be sent to your email address once the order has been completed.


Available Sets:
All 47 audio CDs for 564.00, includes a 20 discount and storage binders. NIST8
 CD $564.00  
All 47 sessions listed below on one MP3 CD for $199.00. Listen to the sessions on your computer or MP3 player. NIST8mp3
 MP3 Disk $199.00  


Individual Sessions: *Use Pull-downs for more media options
Welcome/Opening Remarks NIST801
(Harry Hertz, Baldrige National Quality Program; Dr. James Turner, National Institute of Standards and Technology)
Leadership Plenary Sessions NIST802
(W. Paul Worstell, PRO-TEC Coating Co.; Javon R. Bea, Mercy Health System; Michael Murphy, Sharp HealthCare; Michael S. Levinson, City of Coral Springs; Dr. Joseph A. Lannon, ARDEC) ... 2 CDs
Senior Leadership Panel Discussion NIST803
(W. Paul Worstell, PRO-TEC Coating Co.; Javon R. Bea, Mercy Health System; Michael Murphy, Sharp HealthCare; Michael S. Levinson, City of Coral Springs; Dr. Joseph A. Lannon, ARDEC)
Keynote NIST804
(Kent Adams, Catepillar Financial Services Corporation (U.S.))
Journey to Excellence NIST805
(Donelle Denery, ARDEC; Michael S. Levinson, City of Coral Springs; Michael Murphy, Sharp HealthCare; Kathy Harris, Mercy Health System; Eric Franks, PRO-TEC Coating Co.)
Sustaining the Gains and Going to the Next Level NIST806
(John Latham, Monfort Institute; Bob McGough, DynMcDermott Petroleum Operations; Paula Friedman, SSM Health Care; Sue Stephenson, The Ritz-Carlton Hotel Co., LLC)
Senior Leader Panel Discussion NIST807
(Donelle Denery, ARDEC; Michael S. Levinson, City of Coral Springs; Michael Murphy, Sharp HealthCare; Kathy Harris, Mercy Health System; Eric E. Franks, PRO-TEC Coating Co.; Bob McGough, DynMcDermott Petroleum Operations; Sue Stephenson, The Ritz-Carlton Hotel Co., LLC; Paula Friedman, SSM Health Care)
Conference Themes and New Directions NIST808
(Harry Hertz; Curt Reimann)
PRO-TEC Coating Company-Strategic Planning NIST809
(Brent Rosebrook)
PRO-TEC Coating Company-Customer and Market Focus NIST811
(Dale Crumrine, Nori Nakajima)
PRO-TEC Coating Company-Measurement, Analysis, and Knowledge Management NIST812
(Al Hueve)
PRO-TEC Coating Company-Workforce Focus NIST813
(Shannon Shartell)
PRO-TEC Coating Company-Process Management NIST814
(Jeff Stechschulte)
Mercy Health System-Strategic Planning NIST815
(Dan Colby)
Mercy Health System-Focus on Patients, Other Customers and Markets NIST816
(Barb Bortner)
Mercy Health System-Measurement, Analysis, and Knowledge Management NIST817
(Joe Nemeth, Kathy Harris)
Mercy Health System-Workforce Focus NIST818
(Kathy Harris)
Mercy Health System-Process Management NIST819
(Ruth Yarbrough)
Sharp HealthCare-Strategic Planning NIST820
(Alison Fleury, Marcia Hall)
Sharp HealthCare-Focus on Patients, Other Customers and Markets NIST821
(Todd Miller, Sonia Rhodes)


Click on page numbers to navigate to additional sessions:   Page: 1  2  3 

 
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