Welcome and Opening Remarks NIST901
(Harry S. Hertz, Baldrige National Quality Program)
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Plenary Session: Senior Leaders Present Leadership Category NIST902
(Paul Borawski, Alan Willits, Terry Holliday, Rulon F. Stacey)
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Senior Leadership Panel Discussion NIST903
(Jeff Lucas, Alan Willits, Steve Lattu, Terry Holliday, Brenda Clark, Rulon F. Stacey, Priscilla J. Nuwash)
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Keynote Remarks NIST904
(Simon Cooper, The Ritz-Carlton Hotel Company, LLC)
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Journey to Excellence - Transforming Our Organization NIST905
(Dean Smith, Rulon F. Stacey, Terry Holliday, Ron Fiala)
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Senior Leader Panel NIST906
(Jeff Lucas, Rulon F. Stacey, Kevin Unger, Terry Holliday, Melanie Taylor, Alan Willits, Ron Fiala)
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What's Next for YOU? NIST907
(Terry May, MESA Products, Inc.)
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Conference Themes and New Directions NIST908
(Jeff Lucas, Harry S. Hertz, Baldrige National Quality Program)
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Cargill Corn Milling - Strategic Planning NIST909
(Jeff Cotter, Mary Thompson)
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Cargill Corn Milling - Customer and Market Focus NIST910
(Chris Roberts)
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Cargill Corn Milling - Measurement, Analysis, and Knowledge Management NIST911
(Steve Lattu, Kim Kettler)
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Cargill Corn Milling - Workforce Focus NIST912
(Val Blanchett, Lynette Jennings)
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Cargill Corn Milling - Process Management NIST913
(Jeff Fetterman)
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Iredell-Statesville - Strategic Planning NIST914
(Brenda Clark, Mathew Fail)
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Iredell-Statesville - Student, Stakeholder, and Market Focus NIST915
(Dawn Creason, Kelly Marcy)
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Iredell-Statesville - Measurement, Analysis, and Knowledge Management NIST916
(Sally Eller, Terry Holliday)
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Iredell-Statesville - Workforce Focus NIST917
(Marty Moore, Jed Stus)
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Iredell-Statesville - Process Management NIST918
(Melanie Taylor, Brenda Clark)
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Poudre Valley - Strategic Planning NIST919
(Pam Brock, Stephanie Doughty)
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Poudre Valley - Focus on Patients, Other Customers, and Markets NIST920
(Craig Luzinski, Pam Brock)
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Poudre Valley - Measurement, Analysis, and Knowledge Management NIST921
(Russ Branzell, Priscilla Nuwash)
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Poudre Valley - Workforce Focus NIST922
(Patti Oakes, William Neff, MD)
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Poudre Valley - Process Management NIST923
(Priscilla Nuwash, Sonja Wulff)
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Building a Treehouse: Encouraging Innovation NIST924
(Nancy Pratt, Sharp HealthCare)
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Adding Value through Social Responsibility NIST925
(Sue Stephenson, The Ritz-Carlton Hotel Co., LLC )
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Using Baldrige to Manage During the Economic Crisis NIST926
(Susan L. Grant, City of Coral Springs)
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Responsible Risk-Taking: A Baldrige-Inspired Approach NIST927
(Kay Eggleston, Fonda Vera, Richland College)
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Continuing the Journey NIST928
(Lisa Muller, Shan Glandon, Jenks Public Schools)
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Sustaining the Use of Baldrige for Competitive Advantage in a Large Organization NIST929
(Phil Forve, Laura Huston, Cargill Corn Milling)
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Process Wrapped in Culture Leads PRO-TEC's Quest for Performance Excellence and Innovation NIST930
(Eric Franks, PRO-TEC Coating Company)
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Aligning Legal & Ethical Business Practices from Staff to Board of Directors NIST931
(Diane Gross, Poudre Valley)
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Maintaining Enterprise Excellence NIST932
(Kevin Hayes, ARDEC)
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Achieving Baldrige as a Vertically Integrated Healthcare System Using the Physician Partnership Model NIST933
(Javon R. Bea, Kathy Harris, Mercy Health System)
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Writing a Baldrige Application for Actionable Feedback NIST934
(Sonja Wulff, Poudre Valley)
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Business and Nonprofit NIST935
(Alan Willits, Chris Roberts, Susan Grant, Eric Franks, Sue Stephenson, Kevin Hayes)
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Education NIST936
(Lisa Muller, Jenks Public Schools; Terry Holliday, Brenda Clark, Iredell-Statesville Schools; Kay Eggleston, Richland College)
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Health Care NIST937
(Javon R. Bea, Mercy Health System; George Hayes, Sonja Wulff, Poudre Valley; Nancy Pratt, Sharp HealthCare)
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