CONFERNCE LISTING :

2009 National Client Conference Press Ganey    http://www.pressganey.com November 16-18, 2009 National Harbor, MD

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Individual Sessions:

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What's in It for Me? Patient Satisfaction for Physicians P921 (Ashok Rai)	CD $15.00 MP3 Download $13.00
Success Story P922 (Crittenton Hospital Medical Center)	CD $15.00 MP3 Download $13.00
HCAHPS 101 P923 (Jodie Cunningham)	CD $15.00 MP3 Download $13.00
Speak Your Truth: Proven Strategies for Effective Nurse-Physician Communication P925 (Kathleen Bartholomew)	CD $15.00 MP3 Download $13.00
How Doctors Can Use Their Patient Satisfaction Data P926 (Richard Lauve)	CD $15.00 MP3 Download $13.00
The Patient Satisfaction Journey: Core Tactics that Work P927 (David Baker, Sheree Perry)	CD $15.00 MP3 Download $13.00
The Bear's Gift: How a Grizzly Changed Patient Satisfaction at Scripps Memorial Hospital P928 (Johan Otter)	CD $15.00 MP3 Download $13.00
Summit Award Winners P929 (Panel Discussion with 2009 Summit Award Winners)	CD $15.00 MP3 Download $13.00
Statistics for Patient Satisfaction Data Reporting P931 (Deirdre E. Mylod)	CD $15.00 MP3 Download $13.00
We Promise: Achieving Strategic Results P932 (Peter Knox)	CD $15.00 MP3 Download $13.00
Who Truly Owns Your Patient Experience? P933 (Jake Poore)	CD $15.00 MP3 Download $13.00
Oars for Success: Paddling Upstream in a Downward Economy P934 (Louis J. Panza, Jr.)	CD $15.00 MP3 Download $13.00
Patient Flow Improvement for Physician P935 (Marcia Delk, Bill Mayfield, Christina Dempsey)	CD $15.00 MP3 Download $13.00
Each One Reach One Nurse: Learn 20 New Strategies to Recruit and Retain Your Workforce P936 (LeAnn Thieman)	CD $15.00 MP3 Download $13.00
Creating and Sustaining Safety Culture Improvements P937 (Lori Johnson)	CD $15.00 MP3 Download $13.00
Success Story P938 (Penn Home Care & Hospice Services)	CD $15.00 MP3 Download $13.00
Transforming Culture to Deliver Patient-Centered Care P939 (Tom Tull)	CD $15.00 MP3 Download $13.00
"I Have Buy-In to a Service Culture, But Everyone Else Needs a Stimulus!" P940 (Liz Jazwiec)	CD $15.00 MP3 Download $13.00
Strategies for Improving Physician Engagement Using Patient Satisfaction P941 (Eric W. Dickson)	CD $15.00 MP3 Download $13.00
Balancing Life in Your War Zones P942 (LeAnn Thieman)	CD $15.00 MP3 Download $13.00

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