CONFERENCE LISTING :

Executive Leadership Conference Press Ganey    http://www.pressganey.com November 12-14, 2012 Washington, DC

To purchase downloads: click the arrow next to "CD and price" and then select "MP3 download" enter an amount (1) in the check box. Proceed through the check out process. A confirmation email will be sent to your email address once the order has been completed. Please note that MP3 downloads are available for only 90 days after purchased, download immediately.

Available Sets:

---

All the sessions listed below as MP3 audio files on one CD. Play the files on your computer, your mobile device or phone. P200mp3cd	MP3 Disk $95.00
All the sessions listed below as audio CDs. Includes a storage binder and a 40% discount. P201cdset	CD $115.00

Individual Sessions:

*Use Pull-downs for more media options

---

What Works: How Cleveland Clinic Leadership Drives Patient Experience P202 (Delos M. "Toby" Cosgrove)	CD $15.00 MP3 Download $13.00
The Impact of Elections on Federal Health Care Policy P203 (Ted Kennedy Jr. and Tom Downey)	CD $15.00 MP3 Download $13.00
Moving a Physician-led Organization From Volume to Value P204 (Gene Lindsey)	CD $15.00 MP3 Download $13.00
What "Home" Really Means - How Patient Discharge Status Impacts Perceptions and Care Outcomes P205 (David Costello)	CD $15.00 MP3 Download $13.00
Hartford Hospital's Journey Towards Excellence: H3W (How Hartford Hospital Works) P206 (Jeffrey A. Flaks, Jamie Roche)	CD $15.00 MP3 Download $13.00
Challenges and Strategies for Developing Patient Experience in an International Environment P246 (Stacie Pallotta)	CD $15.00 MP3 Download $13.00
COME Together: Clinical Outcomes and Memorable Experiences P247 (Robert David, Ann Corba, Karen McNeil, Cindy Stec)	CD $15.00 MP3 Download $13.00
Journey to Sustained Results P248 (Roddey Gettys, Dale Garrett)	CD $15.00 MP3 Download $13.00
The Journey Towards Reducing Readmissions P249 (Sue Payne, John Jeffries)	CD $15.00 MP3 Download $13.00
Transformation to Excellence: A Model for Patient-centered Care in the Emergency Department P250 (Tami Jones, Christopher Hill)	CD $15.00 MP3 Download $13.00
Transitioning to a Culture of Patient-centered Care P251 (Yates Lennon, Jean Quinn)	CD $15.00 MP3 Download $13.00