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CONFERNCE LISTING :


18th Management & Leadership Conference
National Hospice and Palliative Care Organization    http://www.nhpco.org
September 5-9, 2003
Phoenix, AZ
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Available Sets:

Full set of 98 cassettes, free storage binders and a 25% discount H4M&L
Tape $808.00  
Full set of 130 compact discs, free storage binders and a 25% discount H4M&Lcd
CD $995.00  


Individual Sessions: *Use Pull-downs for more media options

The Future of Hospice Leadership - How Do we go from Good to Great? H3150
(J. Donald Schumacher, PsyD)
Outsmart Your Brain: How to Use Emotional Intelligence to Overcome Roadblocks to Success H3151
(Marcia Reynolds, MA, MEd)
Navigating the Way of Transition H3152
(William Bridges, PhD)
Healthcare at the Crossroads H3153
(Carl Hammerschlag, MD)
Manager's Training Course H3154
(Marcia Lattanzi Licht, Gary Gardia, MEd, LCSW)
Building Access to End-of-Life Care: The Dance Between Community Awareness, Strategic Partnerships and Referral/Admission Management H3155
(Kathy Brandt, MS; Mike Bell, MEd; Susan Bruno, MSW, LCSW; Jane Schaefer, MS)
Integrating Palliative Care: Building Working Partnerships H3157
(Amber B. Jones, MEd; Gretchen Brown, MSW; Susan Swinford, MSW; Bill Finn; Margaret Rudnik, MBA; Dorothy Pitner, RN, BSN, MBA; Lynn Spragens, MBA; Jim Ptak)
Team Weaving: How to use Emotional Intelligence to Overcome Roadblocks to Success H3158
(Marcia Reynolds, MA, MEd)
Care Coordination in Nursing Facilites and Assisted Living H3159
(Cherry Meier, RN, MSN, LNHA)
Balancing a Caring Sanctuary with Sound Leadership H3160
(Mary Labyak, MSSW, LCSW; Sharon Mietich)
Integrating Benchmarks of Operations and Outcomes for Balanced Performance Evaluation and Improvement H3161
(Martha Tecca, MBA)
Recruiting, Selecting, Maintaining an Effective Leadership Team H3162
(Bob Clarke)
Essential Components of a Pediatric Hospice/Pallaitve Care Program H3163
(Stacy Orloff,EdD, LCSW; Sue Huff, MSN, RN)
The 3 R's of Grantsmanship: Readiness,wRiting and Realtionship H3164
(Mike Bell, MEd; Blair T. Blum, AA)
Building Leadership for the Future H3165
(Bob Clarke)
Are You Going from Good to Great H3166
(Kathy Brandt, MS; Eric M. Storch, PsyD; Gary Gardia, MEd, LCSW)
Carrier Medical Directors Forum H3167
(James Cope, MD; John Olds, MD)
What's in your Financial Toolbox? H3168
(Marty Watt CPA, HACP)
Access to Hospice Care: Expanding Boundaries, Overcoming Barriers H3169
(Bruce Jennings, MA)
New Frontiers: Day Care and PACE Programs H3170
(Jane Morrissey; Karren Weichert)
Partners in Care-Together for Kids: Florida PACC Model H3171
(Susanne Homant, MBA; Robert Maryanski, MEd)
The New Family Evaluation of Hospice Care: Web-Based Benchmarking H3172
(Joan Teno, MD; Stephen Connor, PhD)
Concurrent Care - New Models and Successful Strategies for Aligning Access, Quaility & Costs H3173
(Jeanne Sheils Twohig, MPA; Ira Byock, MD)
Transforming an Organization from Good to Great H3174
(David English, BS, MBA, DBA)
Using Critical Thinking H3175
(Ramsey Eric Ramsey, PhD)
Self-Managed Care Teams in Hospice H3176
(Mary Jaenicke, RN, BSN, CHPN; Darrell Owens, PhD, RN, CHPN; DeAnna Elliott, RN, CHPN; James Knoll, MSW)
Meeting the Challenges of Leading a Rural Hospice H3177
(Linda Rock; Sandy Kuhlman, BSN)
Difficult Patients - Determining the Origin of Difficulty: Observation, Assessment and Training for the Interdisciplinary Staff H3178
(Peter Soteres, MD; Terry Melvin MD; Frank Jump)
Making Your Hospice a Financial Success! H3179
(Andrew Reed CPA)
Reducing Hospice Pharmacy Costs H3180
(Victoria Ferraresi PharmD, FCSHP, FASHP)
Adequately Serving Our Communities: Building a Palliative Care Continuum H3181
(Rebecca McDonald RN)
The HIPAA Privacy Rule: Compliance Lessons from the Field H3182
(Jay Mahoney)
Making the Right Way the Easy Way H3183
(Jeanne Sheils Twohig, MPA; Beth McKinstry; Christine DeCourtney; Marie Kirn, MA, RN; William Thar, MD, MPH)
Seize the Moment: Managing the Art of the Language of Leadership H3184
(Kathy Fernandez, BSN, MPA, RN; Pat Mabe, BSN, MPA, RN; Janice Lowell, BSN, MPH, RN)
The Medical Director?s Role in Organizational Excellence H3185
(Daniel Maison MD)
Hospice Networks: Creative Cost-Savings and Cost-Sharing Methods H3186
(Gail McGillis RN, MSN; Jeanne Travis, RN, BSN)
Lessons From Loss H3187
(Bruce Williams)
Moving Outreach Upstream: Reaching People Before They Need Us H3188
(Kathleen Jacobs, MA, LMHC, NCC; Kathy Brandt MS)
Just Like Home: Effective Strategies for Developing Hospice Residences H3189
(Andrew Bader, MS; Ruven Liebhaber, RA)
Proactive Pediatric Care: The Kids Path Consortium H3190
(Marion Taylor, MN, CPNP; Pam Barrett CHE, ACSW)
Making Palliative Real: A uccessful Palliative Home Care Insurance Product H3191
(Philip Di Sorbo MS; Lorranine Griesbach, MSN)
Legal, Regulatory and Practical Issues in Contracting to Provide Hospice Services to Residents of Long-Term Care Facilities H3192
(Ari J. Markenson JD, MPH)
Serving Veterans - Opportunities for Creative Collaborations H3193
(Ira Byock, MD; Ken Rosenfeld, MD; Claire Tehan, MA; Thomas Edes, MD)
Leading Organizations and Leading Within Organizations H3194
(Carolyn Cassin, BA, MPA)
The Interactive Palliative Consultaiton Project H3195
(Kim Kuebler MN, RN, ANP-CS)
Are You Ready? A Guide to Clinical Software Implementation H3196
(Krista Kae Hazen CPA)
The Person Behind the Check: Getting to Know the Donor H3197
(Pam G. Brown, CRFE)
Development of Community Palliative Care Services H3198
(Mary Baxter, RN, MS; Frances Hoffman, MAT, MHA)
From Theory to Practice:Progressing Toward Seamless Palliative Care H3199
(Cherry Meier, RN, MSN, LNHA; Karen Long, MA; J. Donald Schumacher, PsyD; Judith Peres LCSW)
Hospice Mergers: Making Miracles or Manufacturing Mayhem H3200
(Margaret Caddy, RN, AA; James Monahan MEd)
Improving Care and Access through the Physician Role H3201
(Linda Todd, RN, BA; Paul Fee, MD; Samira Beckwith, MSW, CHE)
Taking AIM - Infusing Palliative Care Within Home Health Care H3202
(Brad Stuart, MD; Rosemary Gerber, RN)
Hospice Pharmacy--Everything You Need to Know H3204
(Samira Beckwith MSW; Orsula Voltis Thomas, PharmD, MBA)
Financial Ethics in Hospice H3205
(Marion Keenan, MA, MBA; Luis L Gonzalez, Jr., MD)
Project Update - Partnering with Technology to Enhance Care at Hospice H3206
(John Reeb, BS, PRP; Michele McMahon RN, BSN)
The Employer Community's Perspective: How Purchasing Decisions are Made H3207
(Diane Bechel DrPH MHSA)
Tool-kit for Designing/Operating a Hospital-based Hospice & Palliative Unit H3208
(Alice Shumate RN, CHPN)
Home Care & Hospice Partnership To Improve Palliative Care H3209
(Tara Brodbeck MS, RN, C (Gerontological Nursing), CHPN; Linda Pekar, CHPN, CLNC)
Regulatory Process ? It Matters H3210
(Judi Lund Person, MPH; Connir Raffa, JD, LLM)
Minimize Risk While Meeting your Mission: How to Safely Expand Palliative Care Services H3211
(Mary H. Michal, JD)
Integrating Palliative Care and Cancer Treatment: Successful Partnerships between Hospices and Cancer Centers H3212
(Charles Wellman, MD; Meri Armour, MSN, RN; Marie Kirn, MA, RN; Dorothy Deremo, MSN, MHSA, RN, CHE)
Assessing Opportunities for Expanding Lines of Business H3213
(Gretchen Brown, MSW; Dale Knee, MCHA; Pam Barrett CHE, ACSW; Susan Drongowski)
Recruitment & Retention of Staff: A Systematic Process H3214
(Claire Tehan, MA)
Productive Hospice Physicians: Win, Win, Win! H3215
(J. Cameron Muir, MD; Gail Austin Cooney, MD; David McGrew, MD)
Cost Containment: Is it an Oxymoron? H3216
(Jill Lampley, MBA, SPHR)
The Hospice VA Partnership: Making it Work in Your Community H3217
(Karen Dahmer, RN; Diane Jones MSW, ACSW; Deborah Grassman, MSN; Marci Pruitt RN, BSN)
Cutting Edge Opportunities for Increasing Access to Best End-of-Life Practices H3218
(Patti Orr, EdD, MSN; Jan Jones, RN, BSN, FAAMA)
A Product Service Line Management Approach to Crisis Hospice Care and Triage H3219
(Susan Hunt, MSW, CSW, CHHE; Joyce Ferrell)
Caregiving at Life's End: A Program to Enhance the Experience of Family/Friend Caregivers H3220
(Kimberly Acquaviva PhD, MSW; Kathy Egan, MA, BSN, CHPN)
NHPCO Legislative/Regulatory Agenda Update H3221
(Susan Swinford, MSW; Judi Lund Person, MPH; Jon Keyserling, JD; David Rhem, MSW; Mary Taverna )
Beyond the Benefit: Marketing Hospice Skills to Palliative Care Customers and Payers H3222
(Beth McKinstry; Melanie P. Merriman, PhD, MBA; Kathleen Egan, MA, BSN, CHPN; Patricia Emerick, MSW; Barbara Volk-Craft, MBA, RN)
Taking Risk and Managing Change as a CEO: Leading a Growing Organization H3223
(Martha Barton)
Developing Organizational Competence in Addressing Pain and Suffering at End-of-Life H3224
(Judith Hansen, RN; Richard Heinrich MD)
The "Tiered" Hospice Formulary H3225
(Mary Mihalyo, BS, PharmD)
Statistics (How to woo Mr. Data) H3226
(Tom Grimmer MBA)
Establishing and Operating a Hospice Facility H3227
(Susan B. Sanfacon, RN, BSN, MBA; Gail Spera RN, BS)
Hospice and PACE - Applying Hospice's Palliative Competencies Upstream H3228
(Mike McHale, MHA; Shawn Bloom; Marguerite Riles Parzen, ANP; J. Donald Schumacher, PsyD)
Policy Considerations: A Review of Issues and Options H3229
(Joanne Lynn MD, MA, MS)
Grafting ?Traditional? Medical Care with Hospice and Palliative Care: Public Policy Implications of a Phase III Study in End-of-Life Care H3230
(Dorothy (Dottie) Deremo, MSN, MHSA, RN, CHE)
Using the NHPCO Data Set to Drive Agency Performance Improvement H3231
(Sukhen Dey, BS, MS, PhD; Martha Tecca, MBA; Neal Smith, MA)
Moving Hospice Care Upstream: Expanding Palliative Care H3232
(Melanie P. Merriman, PhD, MBA)




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