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National Hospice and Palliative Care Organization    http://www.nhpco.org
19th Management & Leadership Conference
September 30 - October 2, 2004  Washington, D.C.


Individual Sessions: *Use Pull-downs for more media options
Caring for Veterans: Collaboration is the Key H43D
Thomas Edes, MD, Department of Veterans Affairs; Dotty Lagesse, MBA, HACP, Hospice of Kankakee Valley
Expanding Your "Nursing" Resources with LPN's H43F
Janet Carroll, MSN, RN, CHPN, Hospice of Lancaster County
Palliative care Programs: An Update on Rules and Regs H43G
Mary Michal, JD, Reinhart Boerner Van Deuren S.C.
Access and Utilization of Hospice Services by Hispanics vs. Non-Hispanic Whites H43H
Carolyn Adams, MS, EdD, RN, CNAA, BC, School of Nursing, University of Texas at El Paso
NHPCO's New Family Evaluation of Hospice Care - Results and Amazing Reports H43I
Neal Smith, MA, DEYTA, INC.; Stephen Connor, PhD and Carol Spence, RN, MS, APRN BC-PCM, National Hospice and Palliative Care Organization
So You Want to Start a Palliative Care Program? Selecting the Best Design for Your Agency H43J
J Brian Cassel, PhD and Mary Ann Hager, RN, MSN, Massey Cancer Center, Medical College of Virginia
Conducting a Successful Capital Campaign H4IP3A
Mike Bell, MEd, The Hospice of the Florida Suncoast; Pam Brown, MSW, United Hospice
A Unique Residence: The Faith-based and Hospice Collaboration H4IP3B
William Finn and James Walsh, PhD, Center for Hospice and Palliative Care
Improving Nurse Competence and Retention Using Emotional Performance Technologies H44A
Brenda Clarkson, RN, DN, RNT and Dan Mossell, DC, RN, BSN, Horizon Hospice
Bereavement Centers: Strategies for Success; Bereavement Services: An Opportunity for Expanding Community Outreach & Service H44B
Barbara Bouton, MA, Karen Carney, BA and Nancy Sherman,
The 7 Deadly Mistakes of Hospice Leadership (and How to Fix Them) H44C
Polly Rehnwall, MA, Polly Rehnwall Inc.
Are You Ready? A Guide to Clinical Software Implementation H44D
Krista Kae Hazen, CPA, Hospice of Lancaster County
Staff Surveys: Building Trust in Your Organization; Making Your Hospice the Best Place to Work H44E
Shareefah Sabur, MNO, Isaac Brooks Jr., BS, Steve Knaub, CPA and Jim Zook, BA
Enhancing Symptom Management and Documentation: Tools that Work H44F
Betsy Clark, RN, CHPN and Terrie Spease, LPN, Hospice & Palliative CareCenter
Hospice Medical Directors? Perspectives on Open Access H44G
Russell Portenoy, MD, Continuum Hospice Care/Jacob Perlow Hospice; Martha Twaddle, MD, Palliative CareCenter & Hospice of the North Shore
Development of a Palliative Care Program in a Rural VA Healthcare System; Enhancing Hospital-Based Palliative Care Via Innovative Specialty and Volunteer Programs H44H
Jorge I. Ramirez, MD, VA Montana Healthcare System, Marilyn Ladin, LCSW, The Methodist Hospital
Benchmarking for Performance Improvement: H44I
Melinda Fey, BSN, RN, Outcome Concept Systems, Inc.
Evolution/Revolution: Leading Your Team to the Next Level H44J
Martha Lasseter, MBA, Hospice of Martin & St. Lucie, Inc.
A Leadership Approach to Family Decision Making at the End of Life H4K4
Mary Labyak, MSSW, LCSW, Executive Director and CEO of the Hospice of the Florida Suncoast; Joseph Fins, MD, New York Presbyterian Hospital-Weill Cornell Center; Bill Colby
Meeting the Unique Care Needs of Patients in Inpatient Settings H4IP5A
Barbara Ivanko, CSW, Jacob Perlow Hospice/Continuum Hospice Care


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