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	Home | Event List | Download Orders | Services | About        View Cart       [ C O N F E R E N C E   L I S T I N G ] Page: 1  2  Press Ganey    http://www.pressganey.com 2006 National Client Conference November 13-15, 2006  New York, NY Available Sets: All 37 audio CDs from the conference, includes a 20% discount and free storage binders. P6cdset CD $414.00   Individual Sessions: *Use Pull-downs for more media options All the handouts presented at the conference and MP3 audio in an interactive browser -- listen to the sessions while looking at the handouts. P6cdrom CD-ROM $299.00 Welcome Remarks & Keynote Speaker P601 (Amanda Gore) CD $14.00 Three Way Leadership: How to Maximize Your Influence Up, Down, and Across Your Organization P602 (Dr. Jim Harris) CD $14.00 Valuing Opinions: Best Practices for Improving the Outpatient Experience P603 (Martin Wright) CD $14.00 Nursing: The Next Generation P604 (Donna Cardillo) CD $14.00 Listening, Learning & Integrating: Malcolm Baldrige Style P605 (Tom Tull, Carla Peterson) CD $14.00 Success Story - Hudson Valley Hospital Center P606 CD $14.00 Success Story - OhioHealth P607 CD $14.00 Leading Employees in a Constantly Changing Environment P608 (Dennis Snow) CD $14.00 99th Percentile Leaders P609 (Mary Malone) CD $14.00 Assessing and Improving Safety Culture P610 (Tracey Doubrava) CD $14.00 Keynote Speaker -GUTSY LEADERSHIP P611 (Kevin Freiberg) CD $14.00 Welcoming Physicians to Your Operating Room P612 (Bo Hansen) CD $14.00 Using Patient Feedback to Reduce Malpractice Risk P613 (Francis Fullam) CD $14.00 Overcoming Communication Barriers to Promote a Quality Culture P614 (Robert Hancock, Laura Vercler) CD $14.00 Success Story Finalist Panel - Tuesday's session P615 CD $14.00 Beyond Buy-In: Achieving Clinician Personal Involvement with Customer Service P616 (Dr. Tray Dunaway) CD $14.00 Aligning Reward and Recognition: Best Practice Ideas P617 (Mary Malone) CD $14.00 Creating Extraordinary Customer Experiences! P618 (Greg Wingard, John Evans) CD $14.00 Success Story - Baptist Outpatient Services P619 CD $14.00 Click on page numbers to navigate to additional sessions:   Page: 1  2

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