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National Hospice and Palliative Care Organization    http://www.nhpco.org
22nd Management and Leadership Conference - Direct downloads available.
April 19 - 21, 2007  Washington, DC

To purchase downloads: click the arrow next to "CD and price" and then select "MP3 download" enter an amount (1) in the check box. Proceed through the check out process. A confirmation email will be sent to your email address once the order has been completed. The Pre-conference (PC06, 07, 12) sessions are not going to be available via direct download.



Individual Sessions: *Use Pull-downs for more media options

All recorded sessions in MP3 audio file format on three CDs. H700
MP3 Disk $299.00
(PC06) Billing for Hospice and Palliative Care Physicians: Tools for Success in 2007 H702

CD $27.00
(PC07) Increasing Access and Length of Stay: An Award-Winning Model for Marketing Success H703

CD $27.00
(PC12) Launching a Community Caregiving Initiative to Increase Access H704

CD $27.00
Leadership Gap: Bridging for the Future H705

Hardwiring Excellence in End-of-Life Care H706

Quality as an Organizational Strategy H707

(2A) Utilizing Employee Satisfaction, Family Evaluation of Hospice Care and Other Data to Improve Quality of Service H708

(2B) Blueprint for Leadership Excellence: Part I - A New Model for Excellence in End-of-Life Care H709

(2C) Building Bridges in Communications with the News Media H710

(2D) Positioning Your Program to Realize Its Philanthropic Potential H711

(2E) Marketing Hospice - A Core Competency in Competitive Markets H712

(2F) Hospice Sponsorship of PACE - A Case Study of Hospice Service Diversification H713

(2H) Billing for Palliative Care Services: What Experience Has Taught Us H714

(2J) But She's So Nice and Her Patients Just Love Her... H715

(2K) Dying in America: A Critical Role for Critical Care H716

(2M) Utilizing Patient Level Data Analysis to Assess and Manage Clinical and Operational Performance H718

(2N) Advanced Advocacy: Issue Development H719

(3A) Lessons Learned: The Quality Collaborative Experience H720

(3B) Blueprint for Leadership Excellence: Part 2 - Prescriptive Actions to Ensure Success H721

(3C) Hit Us with Your Best Shot: Your PR Questions Answered H722

(3D) The 3 Rs of Grantsmanship: Readiness, wRiting and Relationships H723

(3E) Tangible Strategies to Grow ADC by Leveraging Your Competitive Advantages H724

(3F) The Bronx Lebanon Palliative Medicine Consultation Service: An Inner City Success Story H725

(3G) Hot Regulatory Topics H726

(3I) Strategizing and Problem Solving H727

(3J) Leadership, Likeability and Laughter H728

(3K) Findings: NHPCO/CAPC 2007 Palliative Care Survey and Monograph H729

(3L) Hot Topics In Medicare Appeals: Changes to Part A & B and Expedited Appeals H730

(3M) Contracting with SNFs for the GIP Level of Care: Risk Areas H731

(4A) It's Radical! Improving Hospice Service Delivery through Radical Loving Care H732

(4B) Critical Reflections: Leadership and Learning Organizations H733

(4C) African American Spiritual and Cultural Care at the End of- Life: What Leaders Need to Know H734

(4E) Keep the Referral Stream Flowing: Ways to Recruit, Retain and Rediscover our Hospice Referral Sources H735

(4F) Open Access: Just Say Yes H736

(4G) What is Happening With Medicare and What You Can Do About It H737

(4H) Do Hospice Patients Survive Longer, or Do We Shorten Life? A Review of New Findings H738

(4I) Creating Excellence in Spiritual Care: A Session for New Managers H739

(4J) Evaluating the Job Satisfaction and Work Environment of Hospice Employees H740

(4K) Our Families and Our Friends: A Real Life Tragedy - What Worked, What Didn't H741

(4L) M&A Mania --When is Partnership, Acquisition or Merger Right for Your Hospice? H742

(4M) Ensuring Quality in Bereavement: NHPCO's New Bereavement Services Evaluation Survey H743

(6A) Evidence-based Prescribing in Hospice H744

(6B) Improving End-of-Life Care Through the Use of Prescriptive Leadership Tools H745

(6C) Workplace Outreach: It's About How You LIVE-At Work H746

(6D) Capital Campaigns: Money for Your Mission H747

(6E) But Wait, There's More! The Five Deadly Sins of Hospice Marketing H748

(6F) Initial Forays into Open Access H749

(6G) Hospice vs. Nursing Home Regulations: Current Status H750

(6H) Building Regional Bridges for Quality: A Tertiary Center-Based Palliative Care Program Serving Northern New England H751

(6I) So You Think You Can Dance? Leading Staff Through Change H752

(6J) What Makes the Best Hospice Sales People Tick? H753

(6K) Long Term Care Settings: The Place for Palliative Care H754

(6L) Going Beyond Diagnosis: ICD-9-CM 585.6 End-stage Renal Disease H755

(6M) Hospice Use in the United States: A Demographic Study H756

(8A) Transformation: Viewing the Organization as a System H757

(8B) Retaining High Potential Leaders: Coaching as a Successful Strategy H758

(8C) Financial Issues at the End of Life H759

(8D) Corporate Fundraising H760

(8E) Become the Highest Utilized Hospice in Your State H761

(8F) Using Advanced Illness Care Coordination to Increase Access to Hospice H762

(8G) Working with VA: Rules, Regulations and Contracts H763

(8H) All Hazards Preparedness for Hospice and Palliative Care Providers H764

(8I) "When the Penguins Start Flapping": Six Steps to Leadership Success H765

(8J) Planning for Success(ion) H766

(8K) Commitment to Caring - An Innovative and Multi-faceted Service Delivery Model H767

(8L) Update on Not-For-Profit Federal Tax Form 990: What Every Hospice Needs to Know and Planning Strategies H768

(8M) Controlling Your Medication Expenses: How to Utilize a Hospice Pharmacist H769

(9A) We're Not in Kansas Anymore: Surviving Corporate Cultural Changes H770

(9B) Talent Management H771

(9C) Reaching Out to Underserved Communities: One Organization's Experience H772

(9D) Memorial Giving as the Basis for Annual Fund Development H773

(9E) Presence is Everything: The Indispensable Hospital Liaison H774

(9F) A Collaborative Intervention to Change Physician Hospice Referral Patterns H775

(9G) Hospice Advocacy: Telling Your Story, Making a Difference H776

(9I) Implementing Electronic Medical Records H777

(9J) Plumbing the Depths: Local Physician Recruitment for Your Hospice Program H778

(9K) Palliative Care: Framing the Fit Organizationally and Legally H779

(9L) Hospice Sponsored Fellowship Programs: Essential for the Future H780

(9M) Beyond Clinical Implementations: Expanding Technology for Cost and Time Savings H781

(11A) Use of the Quality Partner Self-Assessments H782

(11B) Good to Great: From Theory to Practice H783

(11C) Strategies for Engaging Your Latino Community H784

(11D) The Role of Leadership in Philanthropy H785

(11E) 130 to 300 in Less Than a Year: Strategic Marketing Solutions for the Growing Hospice H786

(11F) Creating our Future Care System: Responding to Community Needs H787

(11G) Analysis of Data from the Hospice Medicare Cost Report H788

(11H) Compensation Plans That Support Your Mission: Strategic Alignment of Fixed and Variable Compensation to Market Dynamics H789

(11J) Managing your Most Precious Resource...Human Resources H790

(11K) Partner or Perish: Working Effectively with Commercial Payors H791

(11L) Benchmarking the Business of Hospice - Expanded H792

(12A) Linking Assessment, Care Planning and QAPI : The Big 3 Conditions of Participation H794

(12B) Leadership by Design H795

(12C) Inclusion and Access: Building the Bridge H796

(12D) Oh My Goodness, They Want Us to Take a Child! Integrating Pediatric Care into Your Programs H797

(12E) Improving Access to Hospice: Differentiating Between Related and Unrelated Care H798

(12F) How to Practice Open Access: Clinical, Financial and Operational Tools for Success H799

(12H) Open Access: Philosophy, Practice and Business Considerations H7100

(12I) Leadership Dashboards: A New Focus on Leadership H7101

(12J) Cultural Diversity: Challenges and Opportunities for the Community Hospice H7102

(12K) Maximizing the Impact of Pastoral Care Resources H7103

(12L) The Often-Overlooked Component of Implementing an Electronic Documentation System: The People Piece! H7104

(12M) Price, Quality, and the Pursuit of Hospice: Practical Applications for Increasing Patient Access and Improving Length of Stay H7105

(13A) Performance Excellence: Using Baldrige to Achieve Performance Excellence H7106

(13C) Finding and Using Public Data for Program Planning, Quality Benchmarking and Community Outreach H7108

(13D) What is it About Doctors? How to Hire, Work with, Care for and Support Your Hospice Medical Director H7109

(13E) Bridge Ahead: Leveraging Key Messages to Connect with Stakeholders H7110

(13F) Developing a Patient-Centered Approach to Open Access H7111

(13G) Goldilocks and the Three Not-for-Profits: Practical Strategies for Leader Compensation H7112

(13H) Startup, Acquisition or New Programs and Services: A Framework for Choosing the Best Business Expansion Strategies H7113

(13I) Your Return on Investment: Using Mediation to Resolve Organizational Conflict H7114

(13J) The Pros and Cons of Clinical Internships in Hospice and Palliative Care Settings H7115

(13K) Help Wanted: Hospice Therapist - How to Recruit, Train and Retain Professional Rehabilitation Staff H7116

(13L) Pandemic Readiness - Preparations for a World-Wide Event H7117



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